Surveillance is a common tool used by disability insurance companies during the claims process. Insurance companies often hire private investigators to follow the activities of claimants who file for disability insurance benefits. Surveillance and Claim Investigations Disability insurance companies often use surveillance tactics during the claims process to determine benefit eligibility. Insurers claim that surveillance is used only as a fraud prevention tool to ensure that a claimant’s disabilities are legitimate. However, in some cases, surveillance is also used to deny claims. Private investigators are often employed by [...]